Maintenance Contracts with OCM Alarms

We offer the option of servicing your alarm, whether it is a recommended yearly system check up, or a repair when you run in to problems or the alarm fails due to damage or user error. Please get in touch to discuss the options for this service.

Intruder Alarm System Maintenance

To ensure the continued correct functioning of your alarm system, it should be periodically maintained. A maintenance schedule should be agreed immediately upon the completion of the installation. For a residential installation your system should be inspected and serviced every 12 months.

In the event of any indication of a malfunction or damage to any part of the system the user should immediately inform us that maintenance and repair of the system are needed so it continues functioning as intended.




  • Tamper detection
  • Setting and unsetting
  • Entry and exit procedures
  • Power supplies and circuits
  • Operation of detectors
  • Operation of warning devices (Sounders)
  • Operation of ATE. (Anti-Tamper Equipment)
  • Connection to Alarm Receiving Centre (ARC)
  • Code changing

Any batteries should be replaced at intervals not exceeding the battery manufacturer’s recommendations. Care should be taken that all equipment is properly reinstated after testing. The typical manufacturers specified battery life is 5 years.










Emergency Lighting

To give greater assurance of reliability, correct servicing is essential. An agreement must be made with a competent contractor or competent in-house resource for regular servicing. This is a statutory regulation under the Fire Services Act 1981. Maintenance must be carried out in accordance to the code of Practice I.S.3217:2013. The agreement should specify the method of liaison to provide access to the premises. The name, telephone number and general contact details of the servicing organisation should be prominently displayed. The responsible person shall satisfy themselves as to the competence of the appointed service provider who should ideally be accredited by an independent third party.

Emergency Lighting Test Procedures

  • Each self-contained luminaire and internally illuminated route sign shall be from the central test unit (if installed) which gives test facility for duration of tests between 30 minutes and three hours. All tests are to comply with I.S 3217:2013. This is a statutory regulation under the Fire Services Act 1981.
  • During the test period all luminaries and signs should be examined visually to ensure that they are functioning correctly.
  • Minor faults will be corrected during tests i.e. bulbs and starters etc.
  • At the end of the test period, supply to the normal lighting should be restored (automatically as a fail-safe) and every indication lamp or device checked to ensure that it is showing that the normal supply has been restored
  • The following test programme is required to be adopted and results recorded for the purpose of retaining records (Log Book).
    • 3 Monthly – Functional Test 30 minutes min. 45 minutes max.
    • 6 Monthly – 1 Hour duration test
    • 12 Monthly – 3 Hour duration test

CCTV Maintenance

Schedule of tests for CCTV

  • Check all recorders (DVR/NVR) (settings e.g. date/time)
  • Check all cameras / heaters (Dome, Static)
  • Clean and re-focus cameras as necessary(Focus shift)
  • Check all Infrared Lighting (if applicable)
  • Check all power supply units & Reserve Batteries
  • Carry out a sample download to ensure correct operation
  • Re-boot system / software upgrade(s) if applicable


Schedule of tests for Access Control

  • Check magnetic locks, re-tighten as required
  • Check switches, break glass units etc.
  • Check all doors
  • Check card readers or FOB readers
  • Check egress button
  • Check for correct operation under Fire activation protocols
  • Power supply battery checks
  • Carry out any client changes (Add/Delete codes)